Support
Get help and find answers to common questions
Frequently Asked Questions
Getting Started
How do I create an account?
Click the "Get Started" button in the top right corner, fill in your email and password, and you're ready to go!
Is WakeUp Tracker free?
Yes! We offer a free plan with essential features. You can upgrade to Pro for advanced features.
What devices are supported?
WakeUp Tracker works on all devices - web browsers, iOS, and Android. Your data syncs across all devices.
Workouts
How do I log a workout?
Go to the Workouts page, click "New Workout", select exercises, and log your sets, reps, and weights.
Can I create custom exercises?
Yes! You can create custom exercises in the Exercise Library. They'll be saved to your personal library.
How do workout templates work?
Templates are pre-built workout programs. You can browse the template library, select one, and start following the program.
Pomodoro Timer
Can I customize timer durations?
Yes! Go to Settings to customize work duration, break duration, and sessions until long break.
Does the timer work offline?
Yes, the timer works offline. Your sessions will sync when you're back online.
How do I view my Pomodoro statistics?
Your daily and weekly statistics are displayed on the dashboard. You can also view detailed analytics in the Analytics page.
Account & Billing
How do I change my password?
Go to Settings > Account, then click "Change Password" and follow the instructions.
Can I cancel my subscription?
Yes, you can cancel anytime from Settings > Billing. Your Pro features will remain active until the end of your billing period.
How do I delete my account?
Go to Settings > Account, scroll to the bottom, and click "Delete Account". This action cannot be undone.
Help Articles
Getting Started Guide
Getting Started
Workout Tracking Basics
Workouts
Using the Pomodoro Timer
Pomodoro Timer
Setting Up Friends
Social
Privacy Settings
Account
Still need help?
Can't find what you're looking for? Contact our support team and we'll get back to you as soon as possible.